Question: The silver objects in the showroom of our silver store need dusting/cleaning regularly. Which would be the most efficient and least time-consuming procedure?

 

Answer: Your silver jewelry had tarnished and should have been cleand with Hagerty SILVER CLEAN.  Hagerty JEWEL CLEAN is for gold, platinum, diamons, sapphires and rubies and will not remove the tarnish on your silver jewelry.  If you use the Hagerty SILVER & JEWEL CLOTH it will bring back the shine to both your silver and gold jewelry.

 

Answer: Sisal is a delicate material for cleaning and should not get wet because it may shrink and get out of shape.  We recommend you to use Hagerty DRY SHAMPOO.  Before cleaning the entire surface you should test the colorfastness of your carpet on a small hidden area.

Answer : the Hagerty SILVER & JEWEL CLOTH is recommended for 9 thru 24 Carat gold, hard gem stones, pure silver, silver plated items, 800 silver and 925 "Sterling" silver - in short: for all silver.

Answer: Since Hagerty SILVER & JEWEL CLOTH is impregnated with several ingredients you may not wash it, neither by hand nor in the washing machine or it will loose its efficiency.  If the Cloth has dark spots from removed tarnish it will still do the cleaning job where it has not been used.  Once it is black all over, we recommend you to get a new one from your nearest Hagerty stockist.

 

Answer: Hagerty SPRAY-EXTRACTION MACHINES are not being sold to the public. The Hagerty Machines are available on Free Hire (or in some countries for a moderate hiring fee) with the purchase of a Hagerty 5* SHAMPOO or SHAMPOO CONCENTRATE.  In most countries you will find a representative office of KÄRCHER the manufacturer of the Hagerty SPRAY-EXTRACTION MACHINES who will advise you where you can purchase their machines.

Answer: The ideal care for silver trophies is the combination of occasional cleaning with Hagerty SILVER CARE (eliminates tarnish and protects against retarnishing) and regular dusting/polishing with the Hagerty SILVER & JEWEL CLOTH (30x40cm).
As an alternative, you can use the Hagerty SILVER DUSTER (35x55cm) which is suitable for larger silver objects and in addition contains tarnish preventive for long-term protection.

Answer: For Silver with Turquoise the answer is wash-n-rinse Hagerty SILVER FOAM or Hagerty SILVER CARE.

Question: I would like to use Hagerty DRY SHAMPOO to clean my carpets. It it toxic for pets?

Answer: Please know that Hagerty DRY SHAMPOO is NOT toxic for cats, dogs nor humans.

Question: I love the brillant result when I clean my silver flatware with Hagerty SILVER BATH.  Can I also clean my stainless steel cutlery with it?

Answer: No. Hagerty SILVER BATH is to be used for silver only. For a thorough cleaning of stainless steel cutlery Hagerty SILVER FOAM is the product of your choice.

Question: My Hagerty JEWEL CLEAN has no date of expiry on the pot. When do I have to replace it?

Answer: In fact, Hagerty JEWEL CLEAN has no expiry date.  However, depending on how frequently you clean your jewellery, the liquid will get dark due to the tarnish and impurities that were eliminated from the jewels and the cleaning action will diminish. The darkness of the liquid is the sign to purchase a new Hagerty JEWEL CLEAN.

Question: I have recently purchased Hagerty DRY SHAMPOO and noticed from the directions that when opened, the contents should be used within a short time.  I want to treat a small area of a sofa and then keep the contents for future use. Can I do this?

Answer: Hagerty DRY SHAMPOO contains a solvent that - if the pack is left open - will evaporate within days.  However, if you keep the pack, once you have opend it, well sealed and store it in a dry place, then you can use the remaining powder up to six months.

Question: How can we treat 825 Sterling silver items - plated with 18K gold - 3 "micron"?

Answer: As long as they are "new"/with pure gold, the best and correct tratment is Hagerty JEWEL CLEAN.  If they become oxidized when some of the gold might be worn off, you can use Hagerty SILVER CLEAN.  It is not recommended for 3 "micron" vermiel/flash plated gold as this paper this gold should not be polished/rubbed.

 

Question: Does Hagerty DRY CLEANER KIT also remove stains when it is used in the tumble-dryer?

Answer: Special Dry Cleaner Sheets are supplied with the Hagerty DRY CLEANER KIT to remove small fresh stains before cleaning and freshening your clothes in the tumble-dryer.  A detailed usage instruction booklet is supplied with the kit.

Question: We need a pratical solution to clean the gold plated metal parts on our company elevator. What would you suggest?

Answer: Your best choice for daily cleaning of gold-plated metal is the Hagerty SILVER & JEWEL CLOTH. It is fast, efficient and non-abrasive. For a more profound and hygienic cleaning you can apply once or twice a month the new Hagerty GOLD CLEAN that restores the shine of goldplate.